Practice Manager
Margaret-Anne Smith is the Practice Manager and is responsible for the day to day running of the health centre and the management of the practice. If you have any suggestions, complaints or comments to make, please feel free in the first instance to discuss these with her. In her absence, you should contact her deputy, Alison Campbell, Office Manager.
Personal Secretaries
The secretaries are your link with the doctor. If you wish to contact your doctor on any matter, please contact the secretary in the first instance. Enquiries, requests for house visits, test results, etc should also be directed to your doctor’s secretary. The secretaries are available from 8:30 – 11:00am and 1:30 – 4.45pm.
Reception Staff/Clerical Officers
The reception staff will assist you in making appointments and will deal with any general enquiries you may have. In order to direct you to the most appropriate person they will need to ask you specific triage information.They will also assist your doctor’s secretary in dealing with clerical work associated with the practice or pass you on to your doctor’s secretary where appropriate.
Computer Officer
The computer officer keeps all your medical information up to date on the computer and is also involved in the development of information technology within the practice.
Community Receptionist/Secretary
The community staff deal with your appointments for other community clinics.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.
